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Calm Blue Water
GENERAL INFO

FAQs

Find the answers to some of the more popular questions

When is the pool open each year?

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The pool typically operates from Memorial Day weekend through Labor Day weekend. Additional nights and weekends may be added after Labor Day, staff and weather permitting. 

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What amenities are available at the pool?

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WSSC features two swimming pools, a volleyball court, Gaga pit, infant pool & splash pad, slides and a diving board, as well as concessions and a grass field for family recreation.

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How do I become a member of Western Springs Pool?


Membership information and registration details are available on the Memberships page. New members must complete an application and may be placed on a waitlist if non-resident spots are not currently available.

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Who can become a member of Western Springs Pool?

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Memberships are available to Western Springs residents. A limited number of non-resident memberships may be offered if space allows and are subject to a waitlist.

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Are there any fees or documentation needed to join?


New members often must upload birth certificates for children and proof of residency. Non-residents may be placed on a waitlist. Returning members have different guidelines for renewal.

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Are membership fees refundable once the season starts?


Memberships will not be refunded once the pool opens for the season (typically by Memorial Day weekend). 

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Do I need a membership card to enter the pool?


Yes. All members must present a valid membership card for entry each time they visit the pool.

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Who receives a membership card?


Each approved member, including children, listed on the account will receive their own membership card.

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Can I use my membership card for someone else?


No. Membership cards are non-transferable and may only be used by the individual named on the card.

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What happens if I forget my membership card?
Members who forget their card may be asked to verify their identity at the front desk. Entry is not guaranteed without proper identification.

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Is there a fee to replace a lost membership card?


Yes. A replacement fee may be charged for lost or damaged cards. Fees are listed at the front desk or on the Membership page.

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Can I bring guests?


All memberships include a 6 complimentary guest passes, and additional passes can be purchased. Members must accompany guests at check-in.

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Is there a pass for nannies or caretakers?


Yes — a Nanny Pass allows a caregiver to bring member children to the pool only when accompanying those children

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Can a nanny or caregiver use my member pass?


No. Nanny passes must use their own pass, and not present any other membership ID when checking in.

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We have more than one Nanny, can they share a pass?

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Yes, the pass is good for one caretaker entry, it does not always need to be the same caretaker.

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Where do I pick up my nanny pass?

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The Nanny Pass is not a physical pass, it is an alert on your account that the front desk can see upon check in. 

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What swim programs are available?


Programs include private and group swim lessons, a swim team, adult fitness classes, dive club, and water polo.

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​Do I have to be a member to participate in the swim programs?


Yes — swim lessons, swim team, dive club, and water polo are available to members only.​

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What kind of events does the pool host?


Social events like Food Truck Friday Nights, Movie Nights, and Family Fun Days are held throughout the summer.

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Can I host a private event or party at the pool?


Members may host parties at the pool.

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Can I bring outside food or drink to the pool?

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Yes, outside food and drink can be brought in. Glass containers are not permitted. Alcoholic beverages are not permitted with the exception of posted Food Truck Fridays

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